Returns & Refunds policy
This policy outlines the conditions under which a refund will be granted for purchases made on teddychemicals.com. This policy applies solely to refunds for "Refund Only" purchases.
Eligibility:
Refunds will only be considered for purchases made within the last 24 hours.
The request for a refund must be submitted within 1 day of purchase.
Refunds will only be issued for the original purchase amount, excluding any processing fees.
Ineligible Refunds:
We will not be able to offer refunds for purchases made outside the 1-day window.
We reserve the right to deny refunds if the request is deemed fraudulent or abusive.
The supply of goods made to your specifications or personalized.
The supply of goods which according to their nature are not suitable to be returned, for example, goods that deteriorate rapidly or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
How to Request a Refund:
To request a refund, please contact us at [email protected] with the following information:
Order number
Reason for requesting a refund
Processing Time:
Once a refund request is submitted, we will review it within 2 business days.
If the request is approved, the refund will be issued to the original payment method used for the purchase.
Please allow an additional 3-5 business days for the refund to reflect in your account, depending on your bank's processing times.
The following goods cannot be returned:
The supply of goods made to your specifications or personalized.
The supply of goods which according to their nature are not suitable to be returned, for example, goods that deteriorate rapidly or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
182 Balaji Puram, Albatiya Road, Shahganj, Agra, Uttar Prasdesh, 282010
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail teddychemical@gmail.com